Crating and Shipping is exta. Cost varies but it is roughly $1,000 for the east coast, $1,500 for middle America, and $2,000 for the west coast. Canadians have additional customs charges. Each Quattrocycle is 100% assembled, crated, then shipped to your door. When you are ready to order we'll get a more accurate quote for you but this gives you a ball park estimate.
For those who want to pick up in Maryland there is an additional 6% sales tax that must be applied.
In practical terms all cycles use very high quality components and should provide years of trouble free service. The internal gear hubs and chains are the only part that is somewhat fragile. You must only switch gears when you are not pedaling. Failure to abide by this rule will probably cause the shifting mechanism and / or internal gears to be destroyed and such damage is not covered by warranty. This is especially true if you switch gears while pedaling up hill. Some internal gear hubs handle shifting while pedaling better than others but this is a good rule for all brands of gear hubs. Any gear hub will provide years of maintenance free service if you simply relax and stop pedaling for a brief moment while switching gears.
Cycles are warranted for normal use against defects in materials and workmanship for one (1) year from purchase. Chat 'n Bike LLC will repair or at his option replace any products determined by Chat 'n Bike LLC to have failed as a result of such defects. This warranty will be void if your cycle was used for anything other than "normal use." It does not cover normal wear and tear, maintenance, incidental or consequential damages, or any damage or loss caused by accident, misuse, neglect, abuse, improper assembly, improper maintenance or failure to follow instructions. "Normal use" does not include commercial activities, use in competition, trials or stunt riding, ramp jumping, acrobatics or training.
THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES THE CONSUMER SPECIFIC LEGAL RIGHTS. THOSE RIGHTS VARY FROM STATE TO STATE. THIS WARRANTY DOES NOT AFFECT THE STATUTORY RIGHTS OF THE CONSUMER.
Chat 'n Bike LLC will only be responsible for material faults of parts delivered by Chat 'n Bike LLC, and only if these parts are used in a proper manner. It is your responsibility to check if the family cycle meets the regulations in your state / country and, if necessary to add required items (possibly lights). Transactions with Chat 'n Bike LLC are subject to Maryland Law.
Since each family cycle is part of a group order shipped by sea, they are not returnable for a refund. In the rare exception that a return is approved in writing by Chat 'n Bike LLC, a 25% restocking fee will be charged and the customer is responsible for the return shipping charges.